Price : Free India Rakesh
05-03-15 0 Hits


o Functional Owner, Administrators and Implementers

o Any Programmers

o DataBase developers/administrators

o Testing professionals

o Enterprise Resource Planning professionals

o Customer Relationship Management professionals

o Business Intelligence professionals

o Business Process Management professionals

o Middleware tool consultants professionals

o Any degree Freshers

o HP Service managers professionals

o BMC Remedy professionals

o Computer Associates Service Desk Managers professionals

o IBM Smart Cloud Desk Engineers professionals

o ITSM/ITIL professionals

o Ticketing tool Professionals

o Business Analyst/System analyst

Course Objectives:

Explain key features and benefits.

Understand core applications and modules.

List the high-level setup steps for the mandatory dependencies.

Understand the high-level process involved in implementing ITSM

platform (post-mandatory-dependency-implementation)

Describe how the out-of-box Self-Service Application pages display.

Describe options for configuring Self-Service Application Initial Landing Pages.

Explain how to verify the initial implementation.

Describe which major ITIL/ITSM features are supported by, including

multi-currency price list support.

Create a basic request, move to change and problem, and create a knowledge-base entry.

Explain the source of ticket types used in

Create and maintain SLAs.

Create and maintain Service Catalog.

Describe the main features and functionality of Applications

Snow Admin Course Topics:

1) Core Configuration

–Configure Navigation, Search and UI Options

–Manage Lists, Filters, and Forms

–UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts

–Use the ServiceNow Mobile Platform

–Activate Plugins

2) User Administration

–Configure User Accounts

–Add Groups and Assign Users to Groups

–Assign Roles

3) Manage Data with tables and CMDB

–Learn How to Manage Data with Tables

–Work with the CMDB to add New Configuration Items (CIs)

4)Manage Data with Import Set and Update Set

–Work with Import Sets

–Create and Apply Update Sets

5) Process Application

–Work with Knowledge Base

–Create and Populate Service Catalog Items and Order Guide

6) Core Application Administration

–Set up Email Notifications and SMS Alerts

–Learn about Upgrade Process and Release Cycle

–Implement Contextual Application Security

–Record Baseline Performance Statistics

7)Service Administration

–Create and Modify Reports

–Create and Apply SLAs

–Customize and Brand Your Instance

–Use Social IT Capabilities

Course Fee:

Single Nomination:

INR 22,000/-

Our Courses


    WebMethods Development
    Teradata Development
    Shell Scripting
    Linux/Unix Administartion
    Testing Tools
    Android Application Development
    Hadoop - Bigdata Development
    salesforce crm
    Ruby on rails online training
    Iphone Developemnt
    PYTHON online training

    Rakesh Kumar
    +91 9700330693
    +1 2342000813



Send Message Phone: 9700330693

QR code

Related ads

{मोहब्बत}:":" मोहब्बत marriage +91-7742622169 Specialist molvi jiii whatsup no 7742622169

{मोहब्बत}:":" मोहब्बत marriage +91-7742622169 Specialist molvi jiii whatsup no 7742622169{मोहब्बत}:":" मोहब्बत marriage +91-7742622169 Specialist molvi jiii whatsup no 7742622169{मोहब्बत}:":" मोहब्बत marriage +91-7742622169 Specialist molvi jiii whatsup… Canada

((&SuRAt&HyEDraBAD&JAmU&)) Visa PRObLem SolUtIon +91-9929933179

WORLD FAMOUS BEST INDIAN Astrolopger Rtinathji whats up no 919929933179. INDIA /AMERICA / CANADA / AUSTRALIA / UK / USA INTERNATIONAL SERVICE WITH BABAJI ,30 YERS EXPERIENCE love mantra to get back your lost love.vashikaran specialist to solve love… Greece

+91-8302693999-MuMBaI***!!###^^^- husband wife problem solution specialist molvi ji Patna

+91-8302693999-MuMBaI***!!###^^^- husband wife problem solution specialist molvi ji Patna+91-8302693999-MuMBaI***!!###^^^- husband wife problem solution specialist molvi ji Patna+91-8302693999-MuMBaI***!!###^^^- husband wife problem solution specialist… Brazil

Grade a+ weed, medical cannabis oil, bongs, hash, and more..inbox me if interested in any

BUY YOUR MEDICAL MARIJUANA AND CANNABIS OIL OF ALL GRADE A+++ strain, cbd, thc oils Types.. BHO *RSO *Hemp Oil *Hemp Seed Oil *QWISO *F.E.C.O. *Hash Oil *BHO *Honey Oil *Ear Wax SEEDS *regular *feminized *indoor *outdoor *medical *auto flowering TOP… Czech Republic

USa~Girl Love^^Vashikaran Specialist baba ji +91-9529820007 All problems solutions Get Result in 24 hour to 48 hour only. vashikaran specialist baba ji , love vashikaran , lost love back , free from problmes ,black magic specialist , you anyway, domestic violence, problem in… Australia

Report this ad