Price : Free Australia Rakesh
23-05-15 0 Hits


o Functional Owner, Administrators and Implementers

o Any Programmers

o DataBase developers/administrators

o Testing professionals

o Enterprise Resource Planning professionals

o Customer Relationship Management professionals

o Business Intelligence professionals

o Business Process Management professionals

o Middleware tool consultants professionals

o Any degree Freshers

o HP Service managers professionals

o BMC Remedy professionals

o Computer Associates Service Desk Managers professionals

o IBM Smart Cloud Desk Engineers professionals

o ITSM/ITIL professionals

o Ticketing tool Professionals

o Business Analyst/System analyst

Course Objectives:

Explain key features and benefits.

Understand core applications and modules.

List the high-level setup steps for the mandatory dependencies.

Understand the high-level process involved in implementing ITSM

platform (post-mandatory-dependency-implementation)

Describe how the out-of-box Self-Service Application pages display.

Describe options for configuring Self-Service Application Initial Landing Pages.

Explain how to verify the initial implementation.

Describe which major ITIL/ITSM features are supported by, including

multi-currency price list support.

Create a basic request, move to change and problem, and create a knowledge-base entry.

Explain the source of ticket types used in

Create and maintain SLAs.

Create and maintain Service Catalog.

Describe the main features and functionality of Applications

Snow Admin Course Topics:

1) Core Configuration

–Configure Navigation, Search and UI Options

–Manage Lists, Filters, and Forms

–UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts

–Use the ServiceNow Mobile Platform

–Activate Plugins

2) User Administration

–Configure User Accounts

–Add Groups and Assign Users to Groups

–Assign Roles

3) Manage Data with tables and CMDB

–Learn How to Manage Data with Tables

–Work with the CMDB to add New Configuration Items (CIs)

4)Manage Data with Import Set and Update Set

–Work with Import Sets

–Create and Apply Update Sets

5) Process Application

–Work with Knowledge Base

–Create and Populate Service Catalog Items and Order Guide

6) Core Application Administration

–Set up Email Notifications and SMS Alerts

–Learn about Upgrade Process and Release Cycle

–Implement Contextual Application Security

–Record Baseline Performance Statistics

7)Service Administration

–Create and Modify Reports

–Create and Apply SLAs

–Customize and Brand Your Instance

–Use Social IT Capabilities

Course Fee:

Single Nomination:

INR 22,000/-
Course Fee:

Single Nomination:

INR 22,000/-

Our Courses


    WebMethods Development
    Teradata Development
    Shell Scripting
    Linux/Unix Administartion
    Testing Tools
    Android Application Development
    Hadoop - Bigdata Development
    salesforce crm
    Ruby on rails online training
    Iphone Developemnt
    PYTHON online training

    Rakesh Kumar
    +91 9700330693
    +1 2342000813


Send Message Phone: 9700330693

QR code

Related ads

ANZANIA MARRIAGE SPELLS that work first Worldwide ..+27739957743,Jamaica,UK,USA,Kimberley

Strong and Safe MARRIAGE SPELLS that work Worldwide ..+27739957743 Cast Marriage Spells to marry the one you want or wish, or use this spell to have a strong and happy married life. Marriage Spells are supposed to be very strong and effective. If you are… Poland

Best Love Vashikaran Specialist Molvi Ji +919653940027*~* UK/Canada

Best Muslim Astrologer IN India — Molvi Miya Ustad For All Kinda Love Problem Solution Call — { +919653940027 }*** Molvi Miya Ustad Specialist In – 1 Wazifa for Get Love Back 2 Powerful Wazifa for Marriage 3 Wazifa to Convince Parents for Love Marriage 4… Australia

Get Your Love Vashikaran Specialist baba ji +91-9529820007~!In USA All problems solutions Get Result in 24 hour to 48 hour only. vashikaran specialist baba ji , love vashikaran , lost love back , free from problmes ,black magic specialist , you anyway, domestic violence, problem in… Canada

unbreakable black magic specialist baba ji +91-9928771236

LOVE-VASHIKARAN-SPECIALIST-BABA +91-9928771236 Vashikaran Specialist Baba call +91-9928771236. “Ya devi sarve bhuten shakti rupeni sansita namatasyai- namatasyi-Namatasyi- namo namah….. “ “Om namo bhagvate… Latvia

Report this ad