Price : Free India Rakesh
17-05-15 0 Hits

Audience:

o Functional Owner, Administrators and Implementers

o Any Programmers

o DataBase developers/administrators

o Testing professionals

o Enterprise Resource Planning professionals

o Customer Relationship Management professionals

o Business Intelligence professionals

o Business Process Management professionals

o Middleware tool consultants professionals

o Any degree Freshers

o HP Service managers professionals

o BMC Remedy professionals

o Computer Associates Service Desk Managers professionals

o IBM Smart Cloud Desk Engineers professionals

o ITSM/ITIL professionals

o Ticketing tool Professionals

o Business Analyst/System analyst

Course Objectives:

Explain Service-Now.com key features and benefits.

Understand core Service-Now.com applications and modules.

List the high-level setup steps for the mandatory dependencies.

Understand the high-level process involved in implementing Service-Now.com ITSM

platform (post-mandatory-dependency-implementation)

Describe how the out-of-box Self-Service Application pages display.

Describe options for configuring Self-Service Application Initial Landing Pages.

Explain how to verify the initial implementation.

Describe which major ITIL/ITSM features are supported by Service-Now.com, including

multi-currency price list support.

Create a basic request, move to change and problem, and create a knowledge-base entry.

Explain the source of ticket types used in Service-Now.com.

Create and maintain SLAs.

Create and maintain Service Catalog.

Describe the main features and functionality of Service-Now.com Applications

Snow Admin Course Topics:

1) Core Configuration

–Configure Navigation, Search and UI Options

–Manage Lists, Filters, and Forms

–UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts

–Use the ServiceNow Mobile Platform

–Activate Plugins

2) User Administration

–Configure User Accounts

–Add Groups and Assign Users to Groups

–Assign Roles

3) Manage Data with tables and CMDB

–Learn How to Manage Data with Tables

–Work with the CMDB to add New Configuration Items (CIs)

4)Manage Data with Import Set and Update Set

–Work with Import Sets

–Create and Apply Update Sets

5) Process Application

–Work with Knowledge Base

–Create and Populate Service Catalog Items and Order Guide

6) Core Application Administration

–Set up Email Notifications and SMS Alerts

–Learn about Upgrade Process and Release Cycle

–Implement Contextual Application Security

–Record Baseline Performance Statistics

7)Service Administration

–Create and Modify Reports

–Create and Apply SLAs

–Customize and Brand Your Instance

–Use Social IT Capabilities

Course Fee:

Single Nomination:

INR 22,000/-

Our Courses

    WebSphere
    SAP
    Oracle
    Java
    Microsoft
    Tibco
PROFESSIONAL COURSES

    WebMethods Development
    Teradata Development
    Shell Scripting
    Linux/Unix Administartion
    Testing Tools
    Android Application Development
    Hadoop - Bigdata Development
    salesforce crm
    Ruby on rails online training
    Iphone Developemnt
    PYTHON online training
Address

    Rakesh Kumar
    +91 9700330693
    +1 2342000813
    info@pradhikatechnology.com
    pradhikatechnology@gmail.com

>http://pradhikatechnology.com/


Send Message


QR code

Related ads

manpasand shadi ka wazifa

manpasand shadi ka wazifa  Har qisam k masayal ko hum se share karen or maan ki muraad paiye, IN SHA ALLAH bigray hue kaam darust ho jayen gy, aik fone call karein or apni pareshani ka hall payein, mera ilam chaly saat samandar paar or mehboob aye ap k… Belgium

½ HUSBAND ¼ WIFE +91-9414204526 ALL PROBLEM SOLUTION BABA JI [SWITZERLAND/THAILAND/UK]

World Famous Astrologer Pt. R.K SHASTRI JI  MO. +91-9414204526 WEBSITE : : http://powerfullvashikaranspecialist.blogspot.in/ ॐ जीवन की कठिन समस्या का तुरन्त समाधान हे !@! FREE FREE FREE FREE FREE No Fees No Charge No Pay All Life Problem Solution 100 %… India

!!..love marriage specialist baba ~ ji +919780837184

back by vashikaran, black magic love vashikaran specialist get your love back, vashikaran bring your love back, get back your lost love, win your lost love back, spells and tips to love vashikaran specialist , vodo spell get your love WORLD FAMOUS BEST… Argentina

All PROBLEM SOLUTION MOLVI JI +91-8769581012 - Astrology ..

विश्व नंबर 1 मुस्लिम,खुल चैलेंज शक्ति चमत्कार देंखे 3 घण्टे (बाबा पाशा खान), गारंटी हल कर रहे हैं: विवाह समस्या का समाधान समस्याओं हम आपके फोन पर -प्यार, प्रेम विवाह, जीवन उदाहरण के रूप में कठिन समस्या के लिए,घर बैठे समाधान। फोन करे :-, ग्रहक्लेश,… Hong Kong

0092-331-9086619 get ex lover back

0092-331-9086619 istikharaa senter power full kala jadu 0092-331-9086619 online istikhara center Apni her preshani ka hal pain,. online aamilyaat` dilpasand shadi karna ho ,rishto me rakawat ho..kisi ko apna bnana ho, 0092-331-9086619 karobar me bandish… United Kingdom

Report this ad