Price : Free India Rakesh
27-04-15 0 Hits


o Functional Owner, Administrators and Implementers

o Any Programmers

o DataBase developers/administrators

o Testing professionals

o Enterprise Resource Planning professionals

o Customer Relationship Management professionals

o Business Intelligence professionals

o Business Process Management professionals

o Middleware tool consultants professionals

o Any degree Freshers

o HP Service managers professionals

o BMC Remedy professionals

o Computer Associates Service Desk Managers professionals

o IBM Smart Cloud Desk Engineers professionals

o ITSM/ITIL professionals

o Ticketing tool Professionals

o Business Analyst/System analyst

Course Objectives:

Explain key features and benefits.

Understand core applications and modules.

List the high-level setup steps for the mandatory dependencies.

Understand the high-level process involved in implementing ITSM

platform (post-mandatory-dependency-implementation)

Describe how the out-of-box Self-Service Application pages display.

Describe options for configuring Self-Service Application Initial Landing Pages.

Explain how to verify the initial implementation.

Describe which major ITIL/ITSM features are supported by, including

multi-currency price list support.

Create a basic request, move to change and problem, and create a knowledge-base entry.

Explain the source of ticket types used in

Create and maintain SLAs.

Create and maintain Service Catalog.

Describe the main features and functionality of Applications

Snow Admin Course Topics:

1) Core Configuration

–Configure Navigation, Search and UI Options

–Manage Lists, Filters, and Forms

–UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts

–Use the ServiceNow Mobile Platform

–Activate Plugins

2) User Administration

–Configure User Accounts

–Add Groups and Assign Users to Groups

–Assign Roles

3) Manage Data with tables and CMDB

–Learn How to Manage Data with Tables

–Work with the CMDB to add New Configuration Items (CIs)

4)Manage Data with Import Set and Update Set

–Work with Import Sets

–Create and Apply Update Sets

5) Process Application

–Work with Knowledge Base

–Create and Populate Service Catalog Items and Order Guide

6) Core Application Administration

–Set up Email Notifications and SMS Alerts

–Learn about Upgrade Process and Release Cycle

–Implement Contextual Application Security

–Record Baseline Performance Statistics

7)Service Administration

–Create and Modify Reports

–Create and Apply SLAs

–Customize and Brand Your Instance

–Use Social IT Capabilities

Course Fee:

Single Nomination:

INR 22,000/-
Our Courses


    WebMethods Development
    Teradata Development
    Shell Scripting
    Linux/Unix Administartion
    Testing Tools
    Android Application Development
    Hadoop - Bigdata Development
    salesforce crm
    Ruby on rails online training
    Iphone Developemnt
    PYTHON online training

    Rakesh Kumar
    +91 9700330693
    +1 2342000813


Send Message Phone: 9700330693

QR code

Related ads

fast love marriage -- fast balack magic +919780837184 specialist baba

back by vashikaran, black magic love vashikaran specialist get your love back, vashikaran bring your love back, get back your lost love, win your lost love back, spells and tips to love vashikaran specialist , vodo spell get your love WORLD FAMOUS BEST… Spain

WORLD ℕℴ.1 【एस्ट्रोलोजर】+91-9828891153 love problem solution specialist molvi ji

samsya hai to samadhan bhi hai har samsya ka jaldi samadhan guarante 101%ke shat )syed baba+09828891153 Nuri Amliyat Ka Karishma Har Kam Main Kamyabi 300 YEARS OF MY FAMILY HAVING EXPERINCE IN ASTROLOAQGRY SOLVE ALL YOUR PROBLEM WITH THE HELP OF ROOHANI… Argentina

[100%]+91-9041426286 Lost love back[[VashikaraN]] SpecialisT In London

 World Famous PowerfuL{24 Hours}-100% astrologer Baba ji U.K. U.S.A CANADA. AUSTRALIA. U.A.E+91-9041426286~All Type LOVE problem solution BY Specialist Astrologer Make One Call Get Fast & Quick Solution,Get bacK my husband,Get Your Love bacK, Husband… Brazil

kArAm~!~!~!PuJa## 07725979104 vashikaran specialist pandit ji

Whats app number +91-7725979104 indian best POWERFUL+91-7725979104 MOLVI astrologer sabhi samsyao ka samdhan +91-7725979104 love problem vashikaran+91-7725979104 solution ruhani & sifli ilam GUARANTED RESELT +91-7725979104 molvi ji +91-7725979104… Brazil

((pAtI)) 07725979104 HuSbAnD wife vashikaran totke

Whats app number +91-7725979104 indian best POWERFUL+91-7725979104 MOLVI astrologer sabhi samsyao ka samdhan +91-7725979104 love problem vashikaran+91-7725979104 solution ruhani & sifli ilam GUARANTED RESELT +91-7725979104 molvi ji +91-7725979104… Hong Kong

Report this ad